IUA Circular 061/26
California Fair Claims Handling Training Session
with guest speakers:
Shannon L. Santos, Partner, Wilson Elser Moskowitz Edelman & Dicker LLP and David Simantob, Partner, Wilson Elser Moskowitz Edelman & Dicker LLP
Event Chair: Evie Newman, Underwriting & Claims Technician, IUA
This event will be Remote only.
Date: Tuesday 30 June 2026
Time: Session to commence at 3.30pm (UK time) for 75 mins
Dial in Details: For connection, click here
Subject: This IUA Training session is designed to provide required California claims handling training, covering all aspects of the regulations relating to Californian claims, and will provide certification* confirming each individual’s attendance.
REGISTER HERE!
Please note that registration will close 24hrs before the event date for logistical purposes or sooner if event is full.
A courtesy reminder will be emailed to all registered delegates prior to the date of the event.
For enquires about all IUA events, please email
Deborah Finch, IUA Events Manager, click here
Annalise Gandy, Events Assistant, click here
The California Department of Insurance continues to take the view that anyone involved in handling, adjusting, or settling claims on California risks, even on behalf of non-admitted London-based insurers, must receive annual training on California’s Fair Claims Practices regulations.
All such adjusters must maintain records of receiving this training on an annual basis.
This IUA session is designed to provide the required training, covering all aspects of the regulations, and will provide certification* confirming each individual’s attendance.
Our guest speakers will provide insight on how regulations are utilized in day-to-day handling of California claims.
Covering topics from tender to denial, our speakers will ensure that delegates have all the necessary deadlines to comply with the regulations and limit bad faith exposure.
The session will additionally cover which rules change when there’s a natural disaster and what additional obligations are imposed on the insurers. Such changes can affect everything from underwriting to appraisal.
Our guest speakers will use case studies to demonstrate how various aspects of the regulations are implemented and provide time to ask questions.
Please note: *Certification for this event will be supplied directly from Wilson Elser via the IUA - this event does not qualify for CPD Accreditation. Delegates requesting certification will be forwarded a link, post-event.
Disclaimer: The market briefing presentation materials and speaker comments therein were prepared solely by the presenter(s) in their personal and professional capacity. Any materials or opinions expressed do not necessarily represent the views of the IUA and IUA does not bear any responsibility for, or liability to, any parties in respect of the accuracy, legality or overall content of the presentation or any other comments made by speakers or other attendees during the market briefing.
Anti-Trust Statement: All members are expected to adhere to the IUA’s Competition Law Policy.
IUA Principles of Good Practice: All attendees are expected to follow the IUA Principles of Good Practice.
The CPD QMS (Quality Management System) accreditation signifies that the IUA has completed a formalized framework of processes, procedures, and responsibilities used to ensure that professional development activities meet consistent quality standards with regards to event production.
As a member of the CPD (Continuing Personal or Professional Development) Certification Service the IUA is committed to providing high quality training activities. Our market briefing events are certified as being suitable for CPD purposes.
An email will be forwarded to all attendees post-event, with a link to request CPD Accreditation.
IUA market briefing/events questions, please click here
Previous IUA remote events can be found on our YouTube site.