About the IUA

Privacy Policy

 
The International Underwriting Association of London (IUA) is the focal representative and market organisation for non-Lloyd’s international and wholesale insurance and reinsurance companies operating in the London Market. The IUA exists to promote and enhance the business environment for international insurance and reinsurance companies operating in or through London. Find more information about us at www.iua.co.uk/about.

Although our members are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is generally in order to manage our membership and to carry out our wider work representing the interests of our members. We also collect personal information about individuals who sign up to our events or to receive our circulars and who work for or with us.
This privacy policy sets out how the IUA collects and uses personal information about individuals.

Please read this privacy policy carefully to understand how the IUA will use your personal information. If you have any questions or queries in relation to this privacy policy, you can contact our data protection representative at:
dataprotectionenquiries@iua.co.uk 
Data Protection Representative. IUA of London, 8th Floor, 1 Minster Court, Mincing Lane, London EC3R 7AA
0207 617 4444

This privacy policy explains:
1. Information we may collect about you (including cookies)
2. Use of your information
3. Contacting you
4. Sharing your information
5. Our legal basis for collecting, holding and using your information
6. Security and storage of your information
7. Your rights

Information we may collect or hold about you
We may collect the following information about you:
Information you give to us. You may give us information about you by filling in a form, signing up through our website, contacting us by phone or e-mail, handing a business card to an IUA employee or in person. This includes information you provide if you complete a membership form on behalf of an IUA member company and if you complete a member application form.
The information you give us depends on the reason for you contacting us, but may include your name, job title, address, e-mail address and phone number. It may also include information about your attendance at IUA meetings or market briefings, and depending on the context, financial or payment information and data relating to access or dietary requirements.

Information we collect about you. We use cookies to automatically collect information about individuals who visit our website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
IUA uses cookies to track visitor use of the website and to compile statistical reports on website activity.
These cookies are stored only in the browser and are not accessed by or shared with any other service or third party.
You have the option to opt-in or opt-out of receiving cookies:
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Information we receive from other sources. We may be given your contact details by our primary contact at your organisation, if they think that you would benefit from getting involved with the IUA or benefit from engaging in our activities. For example, they could nominate you to sit on one of our committees or be added to one of our distribution lists.

Use of your information
We need to obtain, store and use information about you for legitimate business purposes - namely so that you can enjoy and benefit from our services. We may use information we hold about you in the following ways:
to administer the membership of your company/organisation;
operating our daily business, including responding to queries;
recording information
sending you information about what we do and what is happening in the insurance sector;
organising events in connection with our business and/or the insurance sector;
to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this);
to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services;
Ensuring compliance with our IT policies and network and information security, and any other relevant policies;
to ensure the content of our website is presented in the most effective manner for you and for your computer;

Contacting you
An important part of our work is communicating with our membership, telling them about our activities and how we are supporting their interests, and seeking their views on current issues. To do so, we use personal information to keep in touch with individuals within our member organisations, as well as partners and other individuals.
We will use the contact information you have given us to send you important information. This may be by post, email or telephone. We may also use the information we hold about you in order to provide you with information about other products or services we feel may interest you.
Because we operate primarily with businesses rather than individuals, we do not seek your active consent to send you communications. We believe that such communications are both in our legitimate interests, to raise awareness of our work and promote our services, and in your interests. However, you do have the right to ask us to stop sending you communications. All IUA circulars include links either to unsubscribe or to tailor your email preferences. Alternatively, you can use the contact information in any IUA message to inform us of your communication wishes, or simply email dataprotectionenquiries@iua.co.uk.

Sharing your information
We may share your information with selected third parties including:
Event venues, attendees, speakers, sponsors and organisers contracted by IUA
Online service providers such as event booking systems, marketing systems and survey tools
The London Market Group – a body through which the IUA acts jointly with Lloyd’s, the Lloyd’s Market Association (LMA) and the London & International Insurance Brokers’ Association (LIIBA) to represent the wider London Market.

We may share your information with our members, if it is necessary to do so to respond to any matter you raise with us.
We may also share your personal information with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety of our customers, or others.

Our legal basis for collecting, holding and using your information
Data protection law sets the lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information. For the IUA, these are:
• For the purposes of our own legitimate interests. We believe that we have a legitimate interest in being able to provide our services to our member organisations and to represent our members and the interests their businesses. As set out in this notice, this sometimes requires us to collect and use personal information about individuals. We only use this legal basis where these interests are not overridden by your interests and fundamental rights or and freedoms.
• Where we are under a legal obligation to process personal information. 

Security and storage of your personal information
Where needed in order to enable us to achieve the objective of our processing the data as described above we may transfer your personal information to third parties outside the European Economic Area. Where we do so we will only transfer your personal information to third parties outside the EEA if that third party (a) is situated in a country that has been confirmed by the European Commission to provide adequate protection to personal information, or (b) has agreed (by way of written contract) to provide all protections to your personal information as required by data protection legislation. Any query concerning this should be addressed to our data protection representative at:
dataprotectionenquiries@iua.co.uk 
Data Protection Representative. IUA of London, 8th Floor, 1 Minster Court, Mincing Lane, London EC3R 7AA
0207 617 4444
We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements and for as long as we have a business reason for doing so.

Your rights
You have the right to request from us access to your own personal information. This is sometimes known as a “data subject access request”. You also have the right to ask us not to process your personal data for direct marketing purposes.
You can exercise this right by contacting dataprotectionenquiries@iua.co.uk or you can use the contact information in any IUA message to inform us of your communication wishes.
Under certain circumstances, by law you have rights to request from us:
That any inaccurate information we hold about you is corrected;
That your information is deleted;
That we stop using your personal information for certain purposes;
object to us processing your personal information where we are relying on a legitimate interest and you believe that your interests override this;
temporarily restrict our processing of your personal information, for example where you believe the information may be inaccurate or we may not have grounds for processing it;
erasure of your personal information, if we do not have grounds for continuing to process it;
That your information is provided to you in a portable format;
That decisions about you are not made by wholly automated means;
Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case.
If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.
If you are dissatisfied with how we are using your personal information or if you wish to complain about how we have handled a request, then please contact our data protection representative and we will try to resolve any issues you may have. However, you also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at www.ico.org.uk.

23rd May 2018 Version
 

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