Helping the insurance industry prepare for the future

We understand that every client is at a different stage of their digital maturity and will have a unique set of business challenges and priorities they will need to address.

Our flexible digital transformation framework sets out six key areas of a digital operating model for insurance organisations required to create competitive advantage in the emerging insurance marketplace.   



Beyond Legacy

The increasing pace of change requires business models that can adapt. Many insurance organisations are constrained by legacy systems and processes - we can help you escape.

How we can help

  • Working with you to develop a modernisation roadmap
  • Reduce the impact of legacy systems, infrastructure & services
  • Modernising legacy systems and processes
  • Optimising your existing application portfolio
  • Maximising the benefits of your cloud strategy

Platform Insurance

The new generation of insurance businesses are digital first, able to rapidly re-configure new services and products, and distribute them efficiently across multiple channels.

We help our clients compete by designing adaptable architectures using our own IP accelerators and partner ecosystem to create modern responsive businesses.

How we can help

and from our extensive partner ecosystem.


Fluid Data

Insights gained from advanced analytics consuming new data sources, such as 5G, IOT, earth observation will be a key differentiator in the battle to better understand risk.  Leaders in the insurance market will have data central to their product strategy.

How we can help


Reimagine Risk

IOT and smart things are enabling new risk optimisation models and new pricing and rating approaches, driven by real-time data sources.

We can help risk and claims teams deliver new insights, products and services by shifting to proactive risk assessment, pricing and claim mitigation business models.

How we can help

  • We can build new embedded insurance distribution models using Insurance Market Manager to optimise the pricing and distribution of your products.
  • Our Ratabase, Ratabase Exchange, and Polaris rating services help pricing experts escape the shackles of spreadsheets and leverage the power of over 20 years of investment in building rating and pricing tools.
  • Workbench and intelligent automation automate straightforward tasks & provide insights to users to enhance their decision making.
  • Move to the next generation of risk assessment, and pricing using our Machine Learning and Artificial Intelligence consultancy services.

Super Human

We can help you design new, always-on service models using a mix of intelligent process automation, smart agents and advanced analytics to make human interaction more engaging.

How we can help

  • Create “always-on” customer services by combining Smart Agents, Conversational AI and data services to rapidly design & deliver your first smart agent services at low risk.
  • Move beyond RPA with Intelligent Automation to take your customer and colleague experiences to the next level.
  • Workbench uses the latest document data extraction technologies and automatically prioritises incoming submissions, maximising your team’s efficiency.

Cyber Confident

In an increasingly connected, always-on world, cyber resilience must be built-in from the beginning & not bolted on.  CGI has deep expertise in cyber security and will help you manage complex security challenges and protect what is most valuable to you. 

How we can help

  • Assess and manage your security vulnerabilities so you can be confident that your organisation is secure, compliant, and ready to grow
  • Protect the business by helping you build in security early and test its ongoing effectiveness.
  • Operate in confidence, helping you monitor, prevent, and respond to cyber security attacks in a reliable and cost-effective way.


About us

Founded in 1976, CGI is amongst the largest IT and business consulting services firms in the world.  We are insights-driven and outcomes-based to help accelerate return on your investments.
Globally 5,000 insurance professionals deliver end-to-end services and solutions that help insurers, brokers and MGA’s become digital organizations across all areas of their business, including people, processes, and technology.


Contact Details

For more information on CGI’s services, or to discuss the MGAA membership offers, please contact Chantal Constable by emailing



14th Floor
20 Fenchurch Street